Challenge

Hospitality sector counts large number of hotels, which plays significant role in economy of European Union. EU2020 strategy for smart, sustainable and inclusive growth requires to innovate all business activities. In hospitality sector majority of business entities are SME's, which frequantly still on economic quality of business activity.

Project Smart Hospitality partners stand on the brink of technological revolution that will fundamentally alter the way we live and work. A new type of customer - the digital native - will be the main user of hospitality services. Consumers are able to afford access the digital world - ordering a cab, booking a flight, buying a product, making a payment, listening to music or playing a game - any of these can now be done remotely. Hospitality sector is forced to be flexible and dynamic and is turning into field where digital skills are a must. In the modern workplace, digital skills are highly valued; in the future, digital skills will be vital.

Last researches revealed that in employers’ opinion employees needs stronger digital skills and knowledge about smart technologies. A lot of trainers working with adult learners in hospitality sector, are not aware how to develop digital competencies. "Smart Hospitality" will create a training program, which will help develop adult trainers knowledge about smart technologies, internet of Things, other innovations in hospitality sector.

Project partners see added value in transnational collaboration between different types of organisations involved in adult education - NGOs and SMEs - with different scope of work and geographical location in Europe. Nevertheless, all partners have common interest and are willing to take part in developing new common products and improve quality of adult education. All project partners have experience in adult education, they are willing to share their experience, to learn from each other and produce together new learning materials which will be useful for education purposes by educators (main target group) and their adult learners (final beneficiaries).